AI you can trust to tell the truth

Not guesses.
Grounded answers.

Most AI makes things up. GroundedAnswers can't — because it only ever answers from the documents you've given it. Upload your organisation's knowledge, ask questions in plain English, and get answers you can actually trust and act on.

Ask your documents anything
Live Demo
HR Handbook 2024  ·  Procurement Policy  ·  14 other documents
What's our policy on working from home?
GA
Employees may work from home up to 3 days per week with line manager approval. A minimum of 2 days in-office is required. New starters must complete their first 90 days fully on-site before applying for a hybrid arrangement.
Can directors approve exceptions to this?
GA
The problem with AI

Other AI tools wander.
GroundedAnswers stays.

The biggest risk with AI in business isn't that it's slow — it's that it confidently makes things up. GroundedAnswers is built around a single guarantee: every answer comes from your documents, and nothing else.

Generic AI
  • Answers from its general training — not your policies
  • Confidently states things that aren't in your documents
  • You can't tell where the answer came from
  • Different answer every time you ask the same question
  • Risky to act on without manually checking the source
GroundedAnswers
  • Answers only from the documents you've uploaded
  • If it's not in your documents, it says so
  • Consistent, repeatable answers your team can rely on
  • Safe to act on — you know exactly where it came from
  • Updates automatically when your documents change
Process

Grounded answers in three steps.

From sign-off to your team getting grounded answers in days, not months.

STEP 01

Upload your documents

Send your document library via secure upload, SFTP, or our web portal. PDF, Word, Excel, PowerPoint, and plain text supported. We index everything and keep it current.

STEP 02

Ask any question

Your team queries the knowledge base in plain English — through our web interface or directly via the API. No special syntax, no training required.

STEP 03

Get a grounded answer

Every answer comes exclusively from your documents. If it's not there, GroundedAnswers tells you — it never guesses or fills in the gaps.

Capabilities

Everything grounded
answers need.

Everything your organisation needs to deploy document intelligence securely, at scale, without complexity.

Secure & GDPR Compliant

Fully compliant with UK and EU GDPR. A Data Processing Agreement is provided to all enterprise customers as standard.

REST API Access

Integrate into your internal tools and workflows via our documented JSON API. SDKs for Python, Node, and .NET included in your plan.

Branded Client Portal

We build and host a custom-branded web interface for your end users, styled to your guidelines. No engineering effort required from your side.

Grounded. Always.

If the answer isn't in your documents, GroundedAnswers says so — it never fills the gap with a plausible-sounding guess. That's the guarantee the name is built on.

Usage Analytics

See how your teams use the knowledge base. Query volume, active users, and answer confidence metrics in your admin dashboard.

99.9% Uptime SLA

Backed by contract, with a dedicated account manager and a 4-hour response SLA for critical issues included as standard.

99.9%
Uptime SLA
100%
Document-grounded
4hr
Critical support SLA
Commercial Model

Grounded pricing too.
Fixed. Annual. No surprises.

A fixed annual fee, invoiced by purchase order. No credit cards, no metered billing, no overage charges.

Enterprise Annual Plan

Everything included for a fixed 12-month fee.

Scoped to your document volume and agreed upfront. All platform updates, support, and the managed portal included.

  • Generous user seat allowance
  • High-volume API and web query allowance
  • Custom-branded portal, built and hosted by us
  • Dedicated implementation & account manager
  • 99.9% uptime SLA · 4-hour critical support
  • UK & EU GDPR compliant · DPA provided

Procure the way your organisation works.

We work with your procurement team. Pricing is agreed upfront and issued as a single annual invoice via purchase order. No credit card. No overage charges — ever.

Purchase Order Billing Standard enterprise invoicing. Net-30 or Net-60 terms available.
Fixed Annual Cost Scoped to your document volume — your finance team will know exactly what to budget.
Talk to Sales about Pricing

Pricing is tailored to your document volume and team size.

Developer Integration

An API your engineers
will actually like.

example.py Python SDK
import groundedanswers

# Initialise with your API key
client = groundedanswers.Client(
  api_key="ga_live_••••••••••••"
)

# Query your workspace
result = client.query(
  question="What is the notice period
    for contract termination?"
,
  workspace="legal-contracts"
)

print(result.answer)
# "The standard notice period is 90 days,
#  as set out in Section 12.3 of the MSA."
Simple POST endpoint Send a question, receive a structured JSON response. Clean, versioned, with a full OpenAPI spec.
Bearer token auth API keys managed through your admin portal. Per-key usage monitoring included.
SDKs for Python, Node & .NET Drop-in libraries to get integrations running fast. Most teams are querying in under a day.
Multi-format document ingestion PDF, Word, Excel, PowerPoint, plain text. Push new documents at any time — index updates automatically.
Get in Touch

Talk to our sales team.

Tell us about your organisation and we'll arrange a tailored demonstration. No commitment — just a conversation about your needs.

Enterprise Sales sales@groundedanswers.com
Response Time We reply to all enquiries within one business day.
Headquarters London, United Kingdom
Request a Demonstration

A member of our team will be in touch within one working day.